Un-Claimable Products

*Flash sale items with No-Return Policy

  • Product(s) which are sold for a special super low price (Marked down products, Flash Sales, Seasons
    Sales, Special offers, Today Deals, Open Box, Daily Deals or any other Product(s) which have been
    sold with discount)
  • Free-size or Multi color Product(s) cannot be claimed. (Product(s) listed on the Site
    as multi-color, free-size, assorted color, assorted design, etc. are items on
    which size/color cannot be guaranteed and is subject to availability.)

What are the cases where a refund will not be made?

We do not guarantee refund for cases where:

  • Flowers, plants, fruits, sweets, gift products and preserved items are delivered to an incorrect address provided by the sender.
  • Unsuccessful deliveries arising from the recipient not being present at the time of delivery at the address provided by the sender or the recipient refusing to accept the delivery.
  • Product quality problems caused by improper handling of the product.
  • Cancellation/modification request in a Domestic order made less than 24 hours’ prior to the date of delivery and Cancellation/modification request in an International order made 48 hours’ prior to the date of delivery. In the event that we are unable to supply all or part of your order (the product or any substitute product to you at all), we shall notify you as soon as possible and reimburse your payment in full.
  • In case if Customer ordered wrong size/color/modification or customer wants to return item without defective or damage — delivery fee will be deducted from refunded amount.
WhatsApp chat